Bircham Gallery Terms and Conditions

Terms and conditions

Privacy policy

We conform to the Data Protection Act. Your details are processed only for the purpose of fulfilling your enquiry and will not be shared with any third party. You may ask for your details to be added to our exhibition mailing list, but this will not be undertaken unless requested.

The following paragraph relates to Google Ads which appear on some pages of our website.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, see Google ad and content network privacy policy.

Money back guarantee

We give 7 days no quibble home approval. If for any reason you are not happy with your purchase, you may return it with the receipt to Bircham Gallery for a full refund (excluding shipping costs) on the following conditions:

Provided the above conditions have been met, we will arrange for a full refund of the costs of the artwork to you. You will not be refunded the delivery costs and you must pay for shipping the work back to us and insurance of the work during transit to us. Refund will not be made until the work has been returned undamaged to us.

How to make a purchase

You can use our online order form to email, phone or write to us with your order. We will confirm that the goods are available and make arrangements for payment and collection or delivery.

Online purchase

We will confirm the availability, price, postage and packaging costs by email on receipt of your order. If the work is available we will debit your card and your purchase will be dispatched to you within 1 working day. We will inform you if there is likely to be any delay.

Alternative payment methods:

All payments must be made in pounds Sterling.

Collection/Delivery

You may collect your purchase or we can arrange delivery to you. Goods will be despatched after payment in full has been received.

Our stated delivery charge includes postage and packing to UK addresses and insurance in transit. All items are delivered by the Post Office or where appropriate by a reputable international express courier company. All packaging is to a high professional standard.

We aim to deliver next working day but please allow 3-5 working days.

All quoted delivery charges are for UK addresses. For all non-UK addresses we will confirm the delivery charge before debiting your card.